Privacy Policy

Provident Electric
31114 3rd Ave
Black Diamond, WA 98010

Last Updated: September 1, 2026

---

Who We Are

Provident Electric is a licensed electrical contracting company in Washington State serving customers in the Pacific Northwest. This policy explains how we collect, use, and protect your personal information when you contact us or hire us for electrical services.

What Information We Collect

We collect only the information necessary to do our job:

• Your name and contact details — phone number, email address, and mailing address
• Your service address — the property where work is to be performed
• Job details — the nature of the electrical work requested or completed
• Payment information — billing details processed through our third-party payment provider
• Job site photos — images taken during estimates or work. We limit these images to the work area and take reasonable steps to avoid capturing unrelated interior spaces or personal belongings.

How We Use Your Information

We use your information to:

• Schedule and complete electrical work at your property
• Send estimates, invoices, and receipts
• Contact you about your service, warranty, or follow-up questions
• Comply with legal, tax, and licensing requirements

We do not use your information for advertising, and we do not sell or rent your information to anyone.

Payment Processing

We do not store your credit card or banking information. All credit card payments are processed securely through Square. Please refer to their privacy policy for details on how payment data is handled.

Sharing Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

• With employees or subcontractors who need it to complete your job
• With our accounting or business software providers, solely to operate our business
• When required by law, such as in response to a valid legal request or government inquiry
• In the event of a safety emergency at your property

How Long We Keep Your Records

We retain customer and job records for warranty purposes, Washington State business record requirements, tax purposes, and for specific durations as required by the builders we serve. Records are securely deleted or destroyed when purged.

Data Security

We take reasonable steps to protect your information, including secure storage of physical and digital records and limiting access to authorized personnel only. In the unlikely event of a data breach affecting your personal information, we will notify you as required by the data breach notification law of the state in which you reside.

Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Correct any inaccuracies in your records
• Request deletion of your information, subject to our legal retention obligations

To make any of these requests, contact us using the information below.

Changes to This Policy

If we update this policy, we will post the revised version on our website with a new effective date. For significant changes, we will make reasonable efforts to notify current customers directly.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please reach out:

---

This policy is intended to comply with applicable Washington State law, including the Washington Consumer Protection Act (RCW 19.86) and the data breach notification requirements of RCW 19.255.010.