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Privacy Policy

Written on . Posted in Uncategorised.

Provident Electric Inc.
31114 3rd Ave
Black Diamond, WA 98010

Last Updated: October 16, 2026

Who We Are

Provident Electric Inc. is a licensed electrical contracting company in Washington State serving customers in the Pacific Northwest. This policy explains how we collect, use, and protect your personal information when you contact us or hire us for electrical services.

What Information We Collect

We collect only the information necessary to do our job:

  • Your name and contact details — phone number, email address, and mailing address
  • Your service address — the property where work is to be performed
  • Job details — the nature of the electrical work requested or completed
  • Payment information — billing details processed through our third-party payment provider
  • Job site photos — images taken during estimates or work. We limit these images to the work area and take reasonable steps to avoid capturing unrelated interior spaces or personal belongings.

How We Use Your Information

We use your information to:

  • Schedule and complete electrical work at your property
  • Send estimates, invoices, and receipts
  • Contact you about your service, warranty, or follow-up questions
  • Comply with legal, tax, and licensing requirements
  • Send text messages you have agreed to receive, such as billing notifications, appointment reminders, dispatch notifications, and job completion surveys

We do not use your information for advertising, and we do not sell or rent your information to anyone.

Payment Processing

We do not store your credit card or banking information. All credit card payments are processed securely through Square. Please refer to their privacy policy for details on how payment data is handled.

Sharing Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

  • With employees or subcontractors who need it to complete your job
  • With our accounting or business software providers, solely to operate our business
  • When required by law, such as in response to a valid legal request or government inquiry
  • In the event of a safety emergency at your property

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories listed above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Text Messaging (SMS) Program

How We Collect Opt-In

Provident Electric Inc. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms

Online Form Consent

By submitting this form and signing up for texts, you consent to receive text messages from Provident Electric Inc. at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.

By submitting this form and signing up for texts, you consent to receive text messages from Provident Electric Inc. at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.

How Long We Keep Your Records

We retain customer and job records for warranty purposes, Washington State business record requirements, tax purposes, and for specific durations as required by the builders we serve. Records are securely deleted or destroyed when purged.

Data Security

We take reasonable steps to protect your information, including secure storage of physical and digital records and limiting access to authorized personnel only. In the unlikely event of a data breach affecting your personal information, we will notify you as required by the data breach notification law of the state in which you reside.

Your Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Correct any inaccuracies in your records
  • Request deletion of your information, subject to our legal retention obligations

To make any of these requests, contact us using the information below.

Changes to This Policy

If we update this policy, we will post the revised version on our website with a new effective date. For significant changes, we will make reasonable efforts to notify current customers directly.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please reach out:

Provident Electric Inc.
31114 3rd Ave, Black Diamond, WA 98010
(253) 631-7750

This policy is intended to comply with applicable Washington State law, including the Washington Consumer Protection Act (RCW 19.86) and the data breach notification requirements of RCW 19.255.010.